Privacy Policy

Privacy Policy for All American Heating and Air Conditioning
Effective Date: May 20, 2025

At All American Heating and Air Conditioning ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.aahac.com, use our services, or otherwise interact with us.

1. Information We Collect

We may collect personal information from you in the following ways:

• Personal Information You Provide: This includes your name, email address, phone number, address, and any other information you submit via our website forms, service requests, or over the phone.
• Payment Information: If you make payments through our site or via our service partner, HouseCall Pro, your payment information is processed securely through them. We do not store your full payment details on our servers.
• Usage Data: We may collect technical data such as your IP address, browser type, operating system, referring URLs, and how you interact with our site.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage HVAC services.
• Schedule appointments and send confirmations (via HouseCall Pro).
• Respond to your inquiries.
• Send you service updates, promotions, or reminders (you may opt out at any time).
• Improve our website and customer service.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Including HouseCall Pro, which helps us manage appointments and communicate with you.
• Legal Authorities: When required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, sale, or acquisition of all or a portion of our assets.

4. Third-Party Services

Our website may contain links to other websites or tools (such as HouseCall Pro). We are not responsible for the privacy practices of those third parties. Please review their privacy policies directly.

5. Cookies and Tracking Technologies

We may use cookies or similar technologies to improve user experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

6. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights and Choices

You have the right to:

• Access or update your personal information.
• Request deletion of your data.
• Opt out of marketing communications.

To exercise these rights, please contact us at:
Email: office@aahac.com
Phone: 910-484-7600

8. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

All American Heating and Air Conditioning
215 East Broad Street
Saint Pauls, NC 28384
Phone: 910-484-7600
Email: office@aahac.com
Website: www.aahac.com